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Refund Policy

Read our terms regarding cancellations and refunds

General Policy

IndoLink Web Solutions operates with a transparent and professional approach to service delivery. Due to the nature of our services and the customization involved, we follow a strict no-refund policy once a project or service has been initiated.

No Refund on Paid Services

Once you subscribe or make payment for any of our paid services, the amount is non-refundable. This includes website development, digital marketing, software services, and consulting.

Project Cancellation

Orders once placed cannot be canceled as our team starts working on them immediately. Any request for cancellation or refund due to change of mind, delay in decision-making, or revised requirements will not be accepted.

Fraudulent Transactions

IndoLink Web Solutions is not liable for any damages caused by fraudulent transactions. It is the user's responsibility to ensure that payments are made only through official channels. We do not authorize third-party or personal payment methods.

Change in Preference

As we work closely with clients and proceed only after approval at every step, any change in personal preference or business strategy after service initiation will not qualify for a refund.

Disputes

In case of any disputes, IndoLink Web Solutions will evaluate the situation internally. If found valid, excess amounts may be refunded at our discretion, without any obligation or interest.

Contact Us

If you have questions about our refund policy, please email us at support@indolinkwebsolutions.com.